If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair ends at the curb stop which is typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems.
If you locate and repair a water leak at your property and provide the Town with proof such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor please fill out the Utility Appeal Application (PDF) or call 970-674-2400 for more information about leak adjustments.