There are three separate water providers serving the Town of Windsor: North Weld County Water District, the City of Greeley, and Fort Collins - Loveland Water District. Through an intensive testing process involving the Town of Windsor and these three entities, we have achieved a level of water purity that is compliant with all federal and local regulations, ensuring water safety and quality in your home and the in the community as a whole. Learn more in the Annual Consumer Confidence Report (PDF).

2022 Water Consumption Rates

Windsor’s Town Board approved water rates for 2022 at the November 22 and December 13 meetings. They accepted staff’s recommendation to increase water rates by eight percent to fund operations and maintenance of the current potable water infrastructure, as well as fund the improvements needed to continue to secure Windsor’s water supply for the future. The monthly rate increase will go into effect February 1, 2022 and will be reflected on the March 2022 utility bills.

In addition, the town board approved a 10 percent flat rate/base fee increase for the sewer system, set to be effective February 1, 2022. Windsor’s Water and Sewer Board voted and unanimously agreed to recommend the fee increase to town board at their October 13 meeting.

Local businesses and residents that utilize Windsor’s water fill station at the Public Services campus, 922 North 15th St., will see a rate increase for bulk potable water starting January 1, 2022. The current rate is $7.40 per 1,000 gallons of water and was set in February 2020. The new rate is $15 per 1,000 gallons. In case of an emergency or severe drought, the Town of Windsor reserves the right to discontinue this service.

2021 Water Consumption Rates

All municipal utility charges shall be calculated in accordance with the specific rate established by ordinance, resolution, or policy as adopted by the Town Board and applicable to each municipal utility or service provided to a customer.

The Town of Windsor regularly reviews its rates and makes adjustments to reflect the cost of providing safe and reliable water to Windsor Utility customers. In order to ensure that rates charged by Windsor’s Water Utility are fair and equitable, the Town of Windsor conducts regular cost-of-service studies which help identify operational expenses associated with the delivery of services. The town does not profit from utility services. 

Single-family residential accounts (without a dual-use water system)

Tier 1 For up to 16,000 gallons per month $5.16 per 1,000 gallons
Tier 2 For 16,001 through 22,500 gallons per month $7.71 per 1,000 gallons
Tier 3 For use over 22,500 gallons per month $11.48 per 1,000 gallons

Contact Us

  1. Customer Service
    301 Walnut St.
    Windsor, CO  80550

    Ph: 970-674-2400            
    Fx: 970-674-2456

    Office Hours 
    Monday - Friday
    8am - 5pm 

    Online Bill Pay

    Visit our Merchant Transaction site to pay your bill online.

    Questions About Your Bill

    Call us at 970-674-2400.

    Report It

    For after-hour water line leaks/water main breaks, call 970-674-5415.

Consumer Confidence Report

Through an intensive testing process involving Fort Collins, Greeley, the Northern Weld County Water District and the Town of Windsor, we have achieved a level of water purity that is meets or exceeds all federal and local regulations, ensuring water safety and quality in your home and in the community. Learn more about Windsor’s water quality, in the Annual Consumer Confidence Report (PDF)

2018 Water Report (PDF) provides a snapshot of Windsor's water past, present and future, and explains the complexities of water resources in the Town of Windsor.

Water Pressure Zones

The Water Pressure Zone Map (PDF) depicts the town's pressure zones and the existing and purposed water lines within the town's Water Service Area. The main function of the Water Pressure Zone Map is to identify the water pressure zones and to integrate the planned water line network with the existing water line network so that it functions efficiently within the town's water service area.

Potable Water Master Plan

The objective of the Potable Water Master Plan (PDF) is to provide the town’s decision makers with the information needed to make sound decisions associated with its water portfolio. The plan was designed to work in conjunction with the town’s other master planning efforts, including the 2002 Water Master Plan, 2006 Comprehensive Plan, and 2008 Water Conservation Plan.

With Resolution No. 2010-25, the Town Board approved and adopted the Potable Water Master Plan (PDF) with the following exceptions:

Water Dedication Calculations
When computing water dedication requirements, the town shall use a 70% quota to determine the number of CBT units required for dedication by land developers.

Surcharge for Distribution System loss 
Upon Town Board review in conjunction with the annual budget process and upon a Town Board Resolution confirming that the pace of land development supports such a charge, the town may later resolve to charge land developers a surcharge to offset water distribution system losses. At this time, however, the surcharge will not be implemented.

Shift water dedication policy from 100% CBT dedication to 50% water dedication and 50% cash-in-lieu (CIL) 
Beginning in 2010 and concluding in 2015, the town shall require that raw water dedication requirements be met through an equal allocation between CIL and acceptable raw water units, with the following exception: if ownership of the land in question includes ownership of raw water rights exceeding 50% of the town’s requirements, the developer may use such excess raw water rights to satisfy the town’s requirements, and in such situations shall not be required to tender CIL to the extent of such excess.

Determination of cash-in-lieu (CIL) price each year
Beginning in 2010, the town’s director of engineering shall in his sole discretion from time to time establish the CIL price for town water dedication requirements, based upon a reliable source or sources for the actual market value of water shares in the region. The director of engineering shall publish the CIL price so determined within five (5) days of such a modification.